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EntertainmentEmployers.com

Support Policy

We will make every reasonable effort to help our customers access our website. If we cannot resolve an issue because it is determined not to be within our systems, we will make our best effort to direct the customer to additional outside resources.

Technical Support

Our service has been designed with ease of use in mind. In keeping with that philosophy, we have created an answer list of some common questions which may arise during the normal use of the site. Check out the Common Questions section for online help.

Support Hours

We provide both e-mail and phone support during our normal business hours: Monday - Thursday 9 am - 6 pm Pacific Time and Friday 9 am - 3 pm Pacific Time. Our offices our closed on weekends, for all major holidays and occasionally for staff training or other business functions.

Contacting Support

If your question was not addressed in the Common Questions page, you may e-mail your question to us by clicking on this link.

Please include the following in your e-mail message:

Provide a description of the problem you are having along with any solutions you may have tried.
The type of computer and internet browser you are using.
Your user name and a contact phone number.

We will make every effort to address your question as quickly as possible.